Bombay High Court

Bombay HC: TCS Ordered to Pay ₹96 Lakh Despite Contractual Confusion

Updated
Dec 24, 2025 3:02 PM
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A Quick Summary: In a recent decision from the Bombay High Court, Tata Consultancy Services Ltd. (TCS) and Inspira IT Products Pvt. Ltd. were involved in a legal dispute over a contract for IT equipment. The court supported the decision made by an arbitrator that required TCS to pay Inspira a large amount of money, even though both companies had issues with this decision.

Background of the Case

The Companies Involved: TCS is a big name in IT solutions, while Inspira focuses on supplying IT products. The disagreement started over a contract involving the supply of servers and monitors.

The Initial Agreement: On June 24, 2013, TCS ordered 207 servers and monitors from Inspira, expecting them to be delivered by July 20, 2013. However, things didn't go as planned.

The Dispute Begins

Missed Deadlines: Inspira didn't deliver by the agreed date. TCS later asked for delivery to eight locations, but Inspira refused, pointing to problems with the billing process.

Emails and Confusion: A series of emails between the companies showed confusion over where to deliver and billing, with Inspira unwilling to move forward without a clear billing plan.

The Arbitration Award

The Decision: On March 30, 2023, an arbitrator decided that TCS must pay Inspira ₹96,20,515 plus interest for the servers they couldn't deliver. Inspira had sold the servers to another company at a loss.

TCS's Challenge: TCS filed a complaint against the decision, arguing that the contract had ended because too much time had passed and that Inspira broke the contract rules.

Court's Analysis

Contractual Obligations: The court found that TCS never officially ended the contract and was inconsistent in its communications, suggesting it still planned to fulfill the contract.

Judge’s Observations: Justice Sandeep V. Marne noted that TCS's actions, including trying to return the servers to HP, went against their claims that the contract was over.

Inspira's Partial Victory

Inspira's Claim: Inspira disputed the deduction of ₹75,60,785 for support services not provided, arguing that TCS's failure to act prevented them from fulfilling this part of the contract.

Court’s Conclusion: The court agreed with the deduction, stating that no support was provided because the servers were not delivered.

Final Verdict

Outcome: The court dismissed both complaints, agreeing with the arbitrator’s decision. TCS was ordered to pay the amount with interest, but no extra costs were added.

Key Takeaway: This case shows how complicated business contracts can be and the importance of clear communication and documentation in business deals.